Shipping
SHIPPING
SHIPPING PROCESS
- All shipping charges will be calculated and shown automatically when your check out.
- DHL (for Cash On Delivery Orders) is only available in West Malaysia.
- Once payment is made, EMEL will process your order within 24 hours (working day) and will ship within the next 48 hours (working day) by POS LAJU East Malaysia & DHL for West Malaysia
- Shipments outside of Malaysia will be shipped with POS LAJU.
COURIER
LOCAL SHIPPING: DHL eCommerce
SINGAPORE SHIPPING: Ninjavan
OTHER COUNTRIES SHIPPING: Shippit
SHIPPING TIME & COST
| COUNTRY | SHIPPING FEE* | TRANSIT & DELIVERY TIME ** |
|---|---|---|
| Malaysia |
RM0.00-RM100 >Shipping: RM5,- Over RM100 |
3-5 working days |
| Singapore |
0.5KG-5KG RM65 5KG-15KG RM130 |
3-7 working days |
| Brunei & Indonesia |
0.5KG-5KG RM85.00 5KG-15KG RM130.00 |
7-14 working days |
| Thailand, China, HK, Philipines, Vietnam, South Korea |
0.5KG-5KG RM95 5KG-15KG RM130 |
7-14 working days |
| Australia, United Kingdom, United States of America, New Zealand |
0.5KG-5KG RM95 5KG-15KG RM130 |
7-14 working days |
| Rest of WORLD | RM250.00 | 7-14 days (varies by country) |
| Orders > RM1500.00 | FREE | 7-14 days (varies by country) |
* = Please note the international delivery charges do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
** = Indicated transit times are subject to custom clearance.
IMPORTANT - SALES DELIVERY TIMES: During sales period, please allow 3- 4 days for the fulfilment of the orders, given the massive increase of orders being processed. The parcel will be delivered in 7 to 10 working days. Once shipped out, you will get a email confirmation.
IMPORTANT - MERDEKA & HARI RAYA SEASON DELIVERY TIMES: Any sale event on the website will be process on the next working day. Parcel will be delivered in 7 - 9 days after it has been processed.